Frequently Asked Questions
Everything you need to know about your next creative masterpiece.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by destination but generally arrive within 10-21 business days.
What is included in a Diamond Art Club kit?
Each premium kit includes a high-quality waterproof canvas, color-coded resin diamonds, a diamond applicator tool, a wax pad, a craft tray, and easy-to-follow instructions.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the unopened kit in its original packaging for a full refund.
What happens if I run out of diamonds while working on a project?
We provide a 'Missing Diamond Guarantee.' If you run out of any color, simply contact our support team with your order number and we will ship the missing drills to you free of charge.
Are your designs licensed and original?
Yes, we pride ourselves on legally licensing all of our artwork. Every kit you purchase directly supports the original artists who created the designs.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.